What you receive

Sample Home Cyber Safety Action Summary

Your real summary is personalised after the consultation. It records the most useful next steps without including passwords, authentication codes or private account information.

Example only. No real customer information.

Household cyber safety plan

Prepared for: Sample household · Consultation date: Example only

Discussed

Your priorities

  • Protect the main email account.
  • Make family photos easier to recover.
  • Feel more confident identifying scams.
  • Use AI tools without sharing private information.
Completed together

Changes made

  • Reviewed account recovery details.
  • Turned on two factor authentication for one priority account.
  • Checked automatic device updates.
  • Confirmed where important photos are backed up.
Next seven days

Your priority actions

  1. Secure the remaining important accounts.
  2. Save recovery codes somewhere private and offline.
  3. Test that one important file or photo can be restored.
  4. Create a family phrase for verifying unexpected money requests.
Ongoing

Safer habits

  • Install updates promptly.
  • Stop and verify urgent payment or login requests.
  • Review important recovery details twice a year.
  • Do not paste passwords, banking details or identity documents into AI tools.
Account review

Important account checklist

Record status and next actions only. Never write passwords, authentication codes or recovery codes here.

Where appropriate, save each login in a reputable password manager such as 1Password and keep recovery codes somewhere private and separate.

If something urgent happens

Household help contacts

Act quickly. A consultation with CyberSafe Home is not an emergency or incident-response service.

Money transferred or banking information exposedCall your bank or card provider immediately using the number on the card, banking app or official website. Ask whether transactions or cards can be stopped.
Email, social media or another account taken overUse the provider's official account-recovery page from a device you trust. Change the email password first if it may affect recovery of other accounts.
Cybercrime or online fraudSubmit a report through ReportCyber. You can also report scam information to Scamwatch.
Identity documents or personal information misusedContact IDCARE or call 1800 595 160 for free identity and cyber support.
Threats, extortion or immediate dangerCall 000 if anyone is in immediate danger. Preserve messages or evidence where safe and follow police instructions.
Keep this private

Your recovery record

Store your real action summary somewhere you can find it if a device is lost or an account is locked. Do not write passwords, authentication codes or full recovery codes in the summary.

This example is general educational information. A real summary reflects the matters discussed during the session and does not guarantee complete security or replace specialist incident response, legal, financial or emergency assistance.